SIA “JVM Logistics” (registration No. 40203648331, legal address: Lubānas iela 41B, Riga, LV-1073, Latvia, hereinafter – NEED.LV, the Controller, or SIA “JVM Logistics”) complies with the requirements of the European Union General Data Protection Regulation No. 2016/679, as well as the applicable regulatory enactments of the Republic of Latvia in the field of personal data protection.
SIA “JVM Logistics” ensures the operation of the online store NEED.LV, the sale of goods and the provision of related services, while recognizing the importance of personal data protection and the necessity of lawful processing. Our objective is to provide the data subject with clear, complete and understandable information about the manner, scope, purposes, legal basis and duration of the processing of personal data obtained by the Controller from its customers, potential customers, website users, cooperation partners or other persons.
This Privacy Policy contains information on how NEED.LV collects, stores, uses, transfers and protects personal data of natural persons. The Policy applies to all types of personal data processing carried out by the Controller, unless otherwise specified in this Policy, other documents of the Controller or the regulatory enactments of the Republic of Latvia and the European Union.
By using the NEED.LV website, registering a user account, purchasing goods or services, contacting the Controller, submitting requests or applications, or otherwise providing personal data, the data subject confirms that they have read this Privacy Policy, understand its provisions and agree that the processing of personal data is carried out in accordance with the procedures set forth herein.
SIA “JVM Logistics” has the right to amend or supplement this Privacy Policy at any time. The current version of the Privacy Policy is published on the NEED.LV website. The data subject is obliged to review the valid version of the Privacy Policy before reusing the website or placing a new order.
Personal Data
Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as name, surname, identification data, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
The Controller processes only such personal data that is necessary for achieving a specific purpose and for which there is a lawful basis.
Scope of the Privacy Policy
This Privacy Policy applies regardless of the manner and form in which personal data is provided by the data subject or obtained by the Controller, including:
• on the NEED.LV website;
• in electronic correspondence;
• by telephone;
• in paper form;
• when registering a user account;
• when placing an order;
• when subscribing to newsletters;
• when submitting requests, complaints or feedback;
• through the use of cookies and other technological solutions;
• when receiving data from cooperation partners, to the extent permitted by applicable laws.
Controller and Contact Information
The data controller is:
SIA “JVM Logistics”
Registration No.: 40203648331
Legal address: Lubānas iela 41B, Riga, LV-1073, Latvia
For inquiries regarding personal data processing: email: [email protected]
Collection and Use of Personal Data
SIA “JVM Logistics” collects and processes personal data to ensure the operation of the NEED.LV online store, the sale of goods, the fulfillment of orders, customer support, as well as other processes related to commercial activities.
The Controller may process the following categories of personal data:
• name and surname;
• phone number;
• email address;
• delivery or pickup address;
• payment information;
• order data and history;
• communication content;
• technical data (IP address, device, browser, etc.);
• other information voluntarily provided by the data subject.
Failure to provide personal data may result in the inability of the Controller to fulfill an order or provide services.
Purposes and Legal Basis for Processing
Personal data is processed in order to achieve the purposes set out in this Privacy Policy, including:
• order processing and fulfillment;
• delivery of goods;
• payment processing;
• customer support;
• fulfillment of warranty obligations;
• compliance with legal requirements;
• ensuring security and fraud prevention;
• administrative processes of the company;
• marketing communication (where consent has been obtained).
Personal data is processed on the basis of:
• performance of a contract;
• compliance with a legal obligation;
• legitimate interests of the Controller;
• consent of the data subject.
Recipients of Personal Data
Personal data may be transferred to:
• courier and delivery service providers;
• payment service providers;
• IT and hosting service providers;
• accounting and legal service providers;
• public authorities in cases provided by law.
Data is transferred only to the extent necessary.
Retention of Personal Data
Personal data is stored:
• in accordance with applicable laws;
• for the period necessary to perform the contract;
• for accounting purposes up to 10 years;
• until withdrawal of consent (for marketing purposes).
After the retention period, data is deleted or anonymized.
Cookies
NEED.LV uses cookies to ensure website functionality, analyze usage and improve user experience.
Non-essential cookies are used only with the user’s consent.
Personal Data Security
SIA “JVM Logistics” ensures the protection of personal data by implementing appropriate technical and organizational measures, including access control, encryption and secure IT systems.
Rights of the Data Subject
The data subject has the right to access their personal data, request correction, deletion, restriction of processing and to object to processing.
Requests may be submitted via email: [email protected]
If you believe that your rights have been violated, you have the right to lodge a complaint with the Data State Inspectorate.
Final Provisions
The Controller reserves the right to amend this Privacy Policy. The current version is available on the NEED.LV website.
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